Lee-Far Return & Refund Policy

At Lee-Far, we want you to feel confident trying a new wellness routine. If your purchase isn’t right for you, we’re here to help.

30-Day Satisfaction Guarantee

If you’re not satisfied with a Lee-Far product purchased from our official website, email us at libohong2003@outlook.com within 30 days of delivery. Include your order number and the product you’d like refunded.

You may request a refund even if you’ve opened and tried the product. You do not need to share private health information or prove that a product did not work for you. For hygiene reasons, we do not ask you to mail opened supplements back to us.

Approved refunds cover the amount you paid for the eligible product, including applicable sales tax. If you return your entire order under this policy, we’ll also refund the standard shipping charge you paid at checkout. Optional expedited shipping charges are not refundable unless we made an error with your order.

Unopened Products and Exchanges

Unopened, sealed products purchased from our official website may be returned or exchanged within 30 days of delivery. Contact us before sending anything back, and we’ll provide instructions. For eligible returns shipped from the contiguous United States, Lee-Far will provide a prepaid return label.

If you’d prefer a different Lee-Far product, let us know. We’ll help arrange an exchange, subject to availability. If there’s a price difference, we’ll explain it before proceeding.

Damaged, Incorrect, or Missing Items

If your order arrives damaged, contains the wrong item, or is missing an item, please contact us as soon as you can—ideally within 30 days of delivery. Include your order number and a brief description. Photos are helpful if available, but you do not need them to contact us.

We’ll work with you to provide a replacement at no additional cost or a refund, including any shipping charge you paid for the affected order. The suggested 30-day reporting period does not limit any rights you may have under applicable law.

How to Request Help

Email libohong2003@outlook.com with your order number and the product involved. You’re welcome to tell us what went wrong, but you do not have to describe a personal health concern to request a satisfaction-guarantee refund.

We aim to respond within two business days. Once a refund is approved, we aim to issue it to your original payment method within five business days. Your bank or payment provider may take additional time to post the funds. If an unopened product needs to be mailed back, we’ll explain the next steps in our reply.

A Few Helpful Details

• Refunds are based on the price actually paid after discounts, plus applicable sales tax and any eligible shipping charge described above.

• Products purchased as part of a bundle or promotion are eligible. If you’re keeping part of a bundle, we’ll explain the refund amount before processing it.

• For gifts, refunds generally go to the original purchaser’s payment method. Contact us if you’d prefer to discuss an exchange.

• This policy applies to purchases made directly through the official Lee-Far website. For purchases from another retailer, please contact that retailer about its return process.

• Individual experiences with wellness products vary. Our satisfaction guarantee is a customer-service promise, not a promise of a specific health outcome.

Nothing in this policy limits any rights you may have under applicable law. Questions? Email libohong2003@outlook.com—we’re happy to help.